Learn effective methods for obtaining payments Health Care Billing & Collections: Forms, Checklists & Guidelines by JoAnn Petaschnick List Price: $425.00   Eligible for Free Standard Shipping on U.S. Prepaid Orders Imprint: Aspen Publishers ISBN: 9780834208759 Looseleaf: 1,072 pages Publication Cycle: Supplemented annually Last Updated: 6/22/2012 Automatic Supplementation More Info. Available: Item ships in 3-5 Business Days

Whether your greatest professional challenge is battling Medicare for fair reimbursements, training new employees, overcoming payment objections or avoiding legal problems, Health Care Billing & Collections: Forms, Checklists & Guidelines is the unique one-stop reference that gives you the tools and strategies you need to succeed in today's high-pressure health care business environment. Based on the real-world experiences of some of the best health care billing and collection offices nationwide, Health Care Billing & Collections : Proven procedures and practical guidelines, based on the real-world experiences of some of the best health care billing and collection offices nationwide Time-saving forms, worksheets, and letters Annual updates to ensure that your office procedures are always up-to-date And much more! Plus, Health Care Billing & Collections now includes a Bonus CD-ROM which includes over 60 customizable forms, checklists and policies! Click here to see a complete listing. Health Care Billing & Collections has been updated to include: New and updated policies and forms: CHAMPVA Fact Sheet Registration/Collection in the Emergency Department: Front Desk Registration and Script Protocol for Surgery Scheduling and Pre-Surgical Financial Counseling Sample RFP Template FTC Gives More Latitude on Collecting from Deceased Debtors Bankruptcy Abuse & Prevention Act Frequently Asked Questions About the Disposal of Protected Health Information Recovery Audit Contractors and Medicare: The Who, What, When, Where, How & Why The ICD-10 Transition New Electronic Claim Standards: 5010 and ICD-10 New Health Care Electronic Transactions Standards Can External Call Centers Benefit Access Departments? Facts About Age Discrimination Patient Access Metrics Examine Current Operations Before You Outsource Maintaining Hospital–Collection Agency Relationships View the Highlights for this title. 1. Various Payer Classes Key Types of Insurance Carriers Workers' Compensation Usual, Customary, and Reasonable (UCR) Denials Administrative Denials 2. Collection Strategies Up-Front Collection/Registration Guidelines and Policies Financial Assistance/Counseling Overcoming Objections to Payment Successful Collection Strategies Collection Letter Writing Basics of Telephone Collection Skip Tracing Collection Follow-up Management of Collections Collection Policies and Procedures 3. Legal Aspects of Collecting Laws Affecting Billing and Collections Key Legal Concerns Specific Types of Debtor Cases 4. Billing The Health Insurance Portability and Accountability Act of 1996 Assessment and Training Policies 4A. Billing and Insurance Specific Payer Guidelines Insurance Claims Process Productivity Billing Policies and Procedures 4B. Medicare Billing 4C. Coding and Compliance Coding for Physician/Hospital Services Compliance Issues False Claims Act Emergency Medical Treatment and Active Labor Act 5. Electronic Systems/Commerce Automated Collection Follow-up Systems Electronic Data Interchange Online Bill Payments 6. Customer Relations Understanding Your Customers Developing Quality Customer Service Attitude Handling/Preventing Patient Complaints Patient Handouts Advance Beneficiary Notices Price Quoting 7. Staff Management Job Descriptions The Hiring Process Motivating and Goal Setting Turnover Prevention Staff Development Discipline Performance Evaluations Resignations/Exit Interviews Other Staff Policies 8. Business Management Quality Improvement Budgeting Provider/Vendor Relationships Managed Care Contracting 9. Working with Collection Agencies Selecting a Collection Agency When to Place Accounts with an Agency Evaluating an Agency's Performance Forms, Policies, and Procedures Health Care Collector JoAnn Petaschnick Your job is critical to the success of your organization - which means you're under more pressure than ever with the challenge of increasing self-pay accounts. Health Care Collector can help you achieve your goals with specific ideas and solutions targeted to bring in cash faster, work smarter a more... Add to cart   |  Price: $595.00  |  PIN: SS10600442  |  Format: Paperback  Imprint: Aspen Publishers  Radiology Administration: Forms, Checklists & Guidelines Jeanine Mazzorana In one complete reference, Aspen Publishers’ Radiology Administration: Forms, Checklists & Guidelines lays out an entire framework for skillfully handling: Shifting trends in technology An ever-changing reimbursement system New legislation and regulations And dozens of other on-the more... Add to cart   |  Price: $475.00  |  ISBN: 9780834205468  |  Format: Looseleaf  Imprint: Aspen Publishers  Hospital Accounts Receivable Analysis (HARA) JoAnn Petaschnick Hospital Accounts Receivable Analysis (HARA) - the leader in A/R analysis for over 20 years - is a quarterly report of comprehensive data and expert analysis to help you measure and manage your facility's performance. HARA lets you measure your performance against hospitals of similar size more... Add to cart   |  Price: $899.00  |  PIN: SS10788123  |  Format: Paperback  Imprint: Aspen Publishers  Dennis Barry's Reimbursement Advisor Dennis Barry Each monthly issue of this 12-page newsletter brings you concise, informative articles that zero in on what you need to know about health care reimbursement. Articles cover issues such as: New reimbursement opportunities - Guidance and advice to identify strategies to maximize potential reimbu more... Add to cart   |  Price: $585.00  |  PIN: SS08842795  |  Format: Paperback  Imprint: Aspen Publishers  Journal of Health Care Finance James J. Unland The Journal of Health Care Finance is the only quarterly journal devoted solely to helping you meet your facility's financial goals. Each issue targets a key area of health care finance. Stay alert to new trends, opportunities, and threats. Make easier, better decisions, with advice from indust more... Add to cart   |  Price: $399.00  |  PIN: SS10786767  |  Format: Paperback  Imprint: Aspen Publishers  AAPA Guide to Accounts Payable, 2012 Edition Jerri Langer, Mary Kallewaard Published in conjunction with the American Accounts Payable Association , the AAPA Guide to Accounts Payable is literally your one-stop-shop for everything you need to know about how to run a successful AP department. It guides you through all the essential issues you need to take into con more... Add to cart   |  Price: $325.00  |  ISBN: 9781454808237  |  Format: Looseleaf  Imprint: Aspen Publishers  Health Care Fraud and Abuse Compliance Manual Christina W. Fleps An immensely practical resource, Health Care Fraud and Abuse Compliance Manual provides a comprehensive overview of legislative and regulatory restrictions that affect the way health care providers conduct business and how they structure relationships among themselves. This treatise helps pro more... Add to cart   |  Price: $475.00  |  ISBN: 9780834208995  |  Format: Looseleaf  Imprint: Aspen Publishers  Health Care Registration: Forms, Checklists & Guidelines, Second Edition Liz Irvin, Laura J. Merisalo Health Care Registration: Forms, Checklists & Guidelines is a one-of-a-kind tool that will give you a solid foundation for operating an efficient, effective registration department. Get the knowledge and know-how you need to provide superior levels of service to each and every patient. From p more... Add to cart   |  Price: $325.00  |  ISBN: 9780735558113  |  Format: Looseleaf  Imprint: Aspen Publishers  Master Medicare Guide, 2013 Edition CCH Health Law Editors The 2013 Master Medicare Guide is packed with timely and useful information to help you stay on top of one of the most complex programs administered by the federal government. The 2013 Edition includes: Over 500 explanation summaries for all aspects of the Medicare program – covera more... Add to cart   |  Price: $169.00  |  ISBN: 9780808034018  |  Format: Paperback  Imprint: Aspen Publishers