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Return Policy

Your Satisfaction Is 100% Guaranteed!
 
Our products are sent to you Risk-Free for 30 days. If for any reason you are not completely satisfied with your order, simply return it to us in its original condition 
within 45 days of the invoice date with the invoice (or copy) marked Cancel.
We will gladly process your return during that time for a full credit or refund.

Law School Texts and Ancillary Materials
All returned products must be sent in their original condition (no markings, highlighting, stickers or stamps) within 45 days of the invoice date in order to receive a full credit or refund. Any return received after that date will not be accepted. Moreover, the return must be shipped in its original carton or one of similar construction.

Please send book(s) postage paid via traceable method and retain proof of shipment. 

RETURN SHIPPING ADDRESS:
Aspen Publishers
Distribution Center
7201 McKinney Circle
Frederick, MD 21704

Please allow up to five weeks for your account to be credited, and please disregard any charges related to the returned product which may appear on statements you receive during that time.

For further information, please call 800-234-1660 or click here.

Cancellations

Your order is important to us and is therefore processed promptly within 24 hours, so we may be unable to cancel your order before it is shipped.

For further information, please call 800-234-1660 or click here.