Today, as employees blur the line between what’s business and what’s personal,
electronic gaffes, outbursts, and spontaneous attacks span the globe in 80
milliseconds. It can happen anywhere at any time—not just from the office, not
just from your network, not just from corporate devices. To stay in control of
this ever-changing threat, attorneys, corporate policymakers, and
communications professionals must master the social media legal landscape.
Social Media: Legal Risk and Corporate Policy quickly puts you
in charge with:
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The only practical, social media policy-creation toolkit that includes sample
provisions
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Proven techniques for navigating conflicts between policy and privacy
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Valuable analysis of the implications and applications of social media
cases—including labor and employment litigation and regulatory concerns
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Exclusive insights from expert, author, attorney, consultant, and professor
Adam Cohen
Now you can establish sound social media policy quickly, because Social
Media: Legal Risk and Corporate Policy gives you immediate access to
concise, comprehensive coverage. Spanning two distinct sections— “Managing
Legal Risk” and “Navigating the Social Media Services’ Privacy Policies and
Practices”—this book is organized to speed your policy creation and support
ongoing management of social media issues.
You will also receive “at-your-fingertips” access to numerous appendices
designed to save you time by taking you directly to key primary source
documents. Buyers gain access to ongoing social media law updates from the
author at resourcefullaw.com.
Understand and manage the risks associated with employee use of social media
services. Know what’s right, right now, with Social Media: Legal
Risk and Corporate Policy.
View Sample Chapter.
SECTION 1: MANAGING LEGAL RISK
Chapter 1. PRACTICAL LITIGATION ISSUES IN SOCIAL MEDIA CASES
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§ 1.01 Social Media Is Fair Game in Litigation—So Treat It Accordingly
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§ 1.02 Evidentiary Admissibility Concerns
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§ 1.03 False Expectations of Privacy
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§ 1.04 Obtaining Social Media Discovery from Service Providers
Chapter 2. SOCIAL MEDIA AND ATTORNEY ETHICS
Chapter 3. THE EVOLVING SOCIAL MEDIA JURISPRUDENCE
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§ 3.01 Employment
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§ 3.02 Breach of Contract
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§ 3.03 Defamation
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§ 3.04 Personal Injury
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§ 3.05 Intellectual Property
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§ 3.06 Expert Witness Qualifications
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§ 3.07 Jurisdictional Issues
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§ 3.08 False Advertising/Consumer Fraud
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§ 3.09 Civil Rights
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§ 3.10 Tax
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§ 3.11 Juror Use of Social Media
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§ 3.12 Other Cases
Chapter 4. THE CASE FOR CORPORATE SOCIAL MEDIA COMPLIANCE POLICIES
Chapter 5. WHAT SHOULD THE SOCIAL MEDIA POLICY COVER?
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§ 5.01 Introduction
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§ 5.02 Statement of Rationale
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§ 5.03 Encouraging or Requiring Compliance
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§ 5.04 Intellectual Property Protection
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§ 5.05 Requiring Authorization
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§ 5.06 General Requirement of Exercise of Good Judgment and Professionalism
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§ 5.07 Representation of Company
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§ 5.08 Privacy
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§ 5.09 Controversial Topics
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§ 5.10 Confidentiality
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§ 5.11 Legal Liability
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§ 5.12 Photos and Videos
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§ 5.13 Acknowledgment Forms
Chapter 6. SOCIAL MEDIA POLICY TOOLKIT—SAMPLE PROVISIONS FOR BUILDING A
CORPORATE POLICY
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§ 6.01 Introductory Language
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§ 6.02 Statement of Rationale
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§ 6.03 Authorization Required, Suggested (Or Not)
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§ 6.04 Compliance Encouraged/Required
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§ 6.05 Confidentiality
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§ 6.06 Copyright and Other Intellectual Property
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§ 6.07 Don’t Assume the Obvious Is Obvious
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§ 6.08 Legal Liability
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§ 6.09 Photos and Videos
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§ 6.10 Privacy
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§ 6.11 Representation of Company on Social Media
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§ 6.12 Social Media Activities on Company Time
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§ 6.13 Third Parties
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§ 6.14 Acknowledging Compliance
SECTION 2: NAVIGATING THE SOCIAL MEDIA SERVICES’ PRIVACY POLICIES AND
PRACTICES
Chapter 7. PRIVACY AND SOCIAL MEDIA—WHO CONTROLS SOCIAL MEDIA DATA
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§ 7.01 Government Regulatory Activity
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§ 7.02 Fraley, Cohen, and Other Privacy Litigation Against Social Media
Services
Chapter 8. PRIVACY POLICY COMPARISON: FACEBOOK, MYSPACE, TWITTER, LINKEDIN,
AND GOOGLE
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§ 8.01 Introductory Section
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§ 8.02 Statement of Rationale
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§ 8.03 Scope of Policy
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§ 8.04 User Configuration Options
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§ 8.05 Location Information
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§ 8.06 User Access to Personal Information
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§ 8.07 Cookies
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§ 8.08 How Personal Information Is Used
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§ 8.09 Disclosure to Third Parties
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§ 8.10 International Law Considerations
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§ 8.11 Special Considerations Regarding Minors
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§ 8.12 Apps
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§ 8.13 Advertising
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§ 8.14 Information Security
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§ 8.15 Changes to Policy
Chapter 9. TAXONOMY OF SOCIAL MEDIA SERVICE PRIVACY POLICIES
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§ 9.01 Introductory Sections
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§ 9.02 Services’ Stated Rationale for Collecting Information
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§ 9.03 Scope of Policy Application
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§ 9.04 General Descriptions of Information Collected
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§ 9.05 Collection and Use of Location-Based Information
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§ 9.06 Cookies
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§ 9.07 How We Use the Information
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§ 9.08 User Privacy Options
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§ 9.09 User Accessto Personal Information
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§ 9.10 Disclosing Information to Third Parties
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§ 9.11 Information Security
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§ 9.12 Changes to the Privacy Policy
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§ 9.13 Special Provisions Protecting Children
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§ 9.14 Relationship Between Advertising and Personal Data
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§ 9.15 Special Considerations Regarding European Union Users/Data
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§ 9.16 Information Collected from Apps
CONCLUSION
APPENDICES:
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Appendix 1. MARYLAND SENATE BILL 433 (MAY 2, 2012)
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Appendix 2. UNITED STATES HOUSE OF REPRESENTATIVES BILL H.R.5050-SOCIAL
NETWORKING ONLINE PROTECTION ACT (APRIL 27, 2012)
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Appendix 3. CALIFORNIA SENATE BILL NUMBER SB 1349 (FEBRUARY 24, 2012)
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Appendix 4. CALIFORNIA ASSEMBLY BILL NO. 1844 (FEBRUARY 22, 2012)
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Appendix 5. SEC NATIONAL EXAMINATION RISK ALERT: INVESTMENT ADVISER USE OF
SOCIAL MEDIA (JANUARY 4, 2012)
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Appendix 6. UNITED STATES SENATE BILL–PASSWORD PROTECTION ACT OF 2012
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Appendix 7. NLRB OFFICE OF THE GENERAL COUNSEL REPORT ON SOCIAL MEDIA
(AUGUST 18, 2011)
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Appendix 8. U.S. CHAMBER OF COMMERCE SURVEY OF SOCIAL MEDIA ISSUES BEFORE
THE NLRB (AUGUST 5, 2011)
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Appendix 9. FINRA REGULATORY NOTICE 11-39: SOCIAL MEDIA WEBSITES AND THE
USE OF PERSONAL DEVICES FOR BUSINESS COMMUNICATIONS (AUGUST 2011)
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Appendix 10. SAN DIEGO COUNTY BAR COMMITTEE ON LEGAL ETHICS, IN OPINION
2011-2 (MAY 24, 2011)
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Appendix 11. NYCLA COMMITTEE ON PROFESSIONAL ETHICS FORMAL OPINION NO.: 743
(MAY 18, 2011)
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Appendix 12. NLRB OFFICE OF THE GENERAL COUNSEL ADVICE MEMORANDUM: LEE
ENTERPRISES, INC. (APRIL 21, 2011)
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Appendix 13. NEBRASKA LEGISLATIVE BILL 552 (JANUARY 19, 2011)
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Appendix 14. THE ASSOCIATION OF THE BAR OF THE CITY OF NEW YORK COMMITTEE
ON PROFESSIONAL AND JUDICIAL ETHICS, FORMAL OPINION 2010-2 (SEPTEMBER 2010)
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Appendix 15. CALIFORNIA SENATE BILL NUMBER SB 1411 (FEBRUARY 19, 2010)
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Appendix 16. FINRA REGULATORY NOTICE 10-06: SOCIAL MEDIA WEB SITES (JANUARY
2010)
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Appendix 17. NLRB OFFICE OF THE GENERAL COUNSEL ADVICE MEMORANDUM: SEARS
HOLDINGS (ROEBUCKS) (DECEMBER 4, 2009)
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Appendix 18. REPORT OF FINDINGS INTO THE COMPLAINT FILED BY THE CANADIAN
INTERNET POLICY AND PUBLIC INTEREST CLINIC (CIPPIC) AGAINST FACEBOOK INC.
UNDER THE PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT (JULY
16, 2009)
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Appendix 19. DELAWARE HOUSE BILL NO. 309
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Appendix 20. MICHIGAN HOUSE BILL NO. 5523
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Appendix 21. GLAZER LIVEPERSON FSM
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Appendix 22. NLRB SOCIAL MEDIA POLICY (JANUARY 2012)
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Appendix 23. NLRB SOCIAL POLICY (MAY 2012)
Index